Voice of the Customer
Empathetic listening allows us to help drive sustainable change. Connect with us for help on designing your team’s story and approach to executing your strategic vision.
Brainstorm & Test
Thinking of changing the way you work? Just “try it”, then measure your outcomes! Sounds simple enough. Connect with us for help facilitating team brainstorming, design thinking, and moving from current state to your ideal environment.
Our approach is founded in the traditional Lean “gemba” approach of “Go and See” where the work is done. We engage with people in their professional and community-based environments in order to identify opportunities for improvement.
How will you know that your business improved after changes are made? We will identify qualitative and quantitative ways to know whether evidence supports the changes your team is making.
What is an Industrial Engineer?
All engineers are problem solvers. Most engineers make things. Industrial Engineers (IEs) make things better. The basic foundation of an IE includes statistical analysis, process or systems efficiencies, human centered design, and ergonomics.
How We Work With Our Clients
Together we will build a more sustainable business for your future
Walking the environment, listening to stories, and asking the right questions is a critical aspect of our discovery phase. This helps to build trust in the process of collaborative improvement.
This isn’t about change for the sake of change. We apply lean and design thinking methodologies to identify ways for the team to test their new ideas in an environment based on trust, respect, and data.
We get excited to hear your stories! We specialize in visually transforming shared perspectives. Identifying and defining the journey of key personas and critical to quality processes helps your team gain consensus and embrace change.
Lean Sustainable Solutions provides a refreshing approach to collaboration that allows for everyone’s voice to be heard, embraces data based decision making, and encourages brainstorming that builds on each other’s ideas.
We Believe in Sharing Our Best Practices Across Industries
Standard Work, Strategic Visioning, Problem Solving, Lean Construction
Material Flows, 5S, Root Cause Analysis, Operational Improvement, Visual Management
Patient Experience, Quality Improvement, Project Management, Lean Training, Workflow Planning